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Privacy policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Name, email address, shipping and billing address
  • Payment information (processed securely through our payment provider)
  • Phone number (if provided)
  • Browsing behavior and device data through cookies and analytics
  • Communications you send us directly

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing communications (only with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations

3. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though this may affect some site functionality.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share data with trusted service providers (such as payment processors and shipping carriers) solely to fulfill your order. These partners are contractually obligated to protect your information.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@thaloraregen.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Marketing Communications

If you opt in to marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.